The Agency offers clients referrals to senior day centers, residential care facilities, housing, legal assistance, meal programs and in-home assistance. We help to obtain benefits such as In Home Support, Supplementary Security Income and MediCal.

In San Francisco, Case Workers help to coordinate medical and home care, transportation to medical appointments, and completion of necessary paperwork, acting as advocates in the resolution of individual client concerns. In surrounding Bay Area Counties Case Workers collaborate with colleagues who provide service coordination, information and referrals.

Agency Case Workers are available to answer questions and provide referrals by telephone. If the caller would prefer face-to-face contact, an appointment may be scheduled or, if the senior in San Francisco is unable to come to the Agency, a Case Worker can go to the home for further care coordination services. Case Workers are available to travel to the home of San Francisco seniors for a confidential assessment of needs. Along with the senior, a care plan is created and the Case Worker can assist with appropriate referrals to other resources in the City. On behalf of seniors residing in surrounding Bay Area Counties, the Agency collaborates with colleagues in those counties to assist with appropriate referrals. 

We realize that accessing the local service delivery system for seniors can be difficult and time consuming. Our Care Coordination Program can help you determine which programs and services are right for you. This is a program providing ongoing senior oversight and advocacy based service coordination. Our individualized care plans reflect and preserve the senior's value and lifestyle choices while maximizing opportunities for positive change and maintaining quality of life.

The Agency promotes the Italian language and culture through grants that may be available to schools offering Italian language and culture programs.

Agency Staff will assess the home situation of San Francisco clients to determine specific needs and appropriate services. Case Workers make periodic home visits for those physically unable to reach the Agency. Clients in the sourrounding Bay Area counties are referred to appropriate agencies.

Italian-speaking staff will translate by telephone as well as in-person for clients who do not speak English.

The PONTE DELLA LUCE volunteers program provide practical and emotional support make home visits and help with many special client events.

We sponsor a variety of social and informational programs for clients and other Italian seniors at Casa Fugazi.

If you would like more information or wish to contact Italian Community Services, please click here.